elliescreations

Welcome to our shop. By browsing, purchasing, or interacting with our site, you agree to be bound by the terms of Service Outlined Below. We keep things simple, respectful, and transparent, so here’s what you need to know:

1. Product Information

All of our items are handcrafted, which means no two pieces are exactly alike. Slight variations in color, shape, or design are part of the charm and uniqueness of handmade jewelry crafted from materials such as glass beads, stone beads, pearls, and resin. We strive to represent each item in our photos and descriptions accurately.

2. Ordering & Payment

Once you place an order, you’ll receive a confirmation email with your order details. Payment must be completed at checkout. We accept major credit cards, PayPal, and other secure payment methods available on our site.

3. Shipping

We offer free shipping on all orders. Orders typically ship within 2-4 business days. For full details, check out our Delivery Info page. Once your order ships, tracking details will be sent to the email address associated with your account.

4. Returns & Refunds

If you’re not 100% happy, we offer a 7-day return policy. Items must be unused and returned in original packaging. Custom pieces are not eligible for return unless they arrive damaged or defective. Visit our Return Policy page for complete instructions.

5. Warranty

Our jewelry comes with a 30-day craftsmanship warranty. We’ll repair or replace any item with a confirmed defect. Refer to our Warranty section for details on what’s covered.

6. Intellectual Property

All product designs, photos, content, and logos are the exclusive property of our brand. Please don’t copy, reproduce, or distribute anything without our written permission. Sharing is caring—but stealing isn’t cool.

7. Privacy

Your privacy matters. We’ll never sell your information or spam your inbox. All customer data is stored securely and used only to process orders and improve your experience.

8. Right to Refuse Service

We reserve the right to refuse service or cancel orders for any reason, including suspected fraud, payment issues, or violations of our terms and conditions.

9. Contact Us

Do you have questions, feedback, or would you like to say hello? Please reach out to me anytime. We’re always happy to help.

By using this site, you agree to these terms. We may update them from time to time, so feel free to check back.